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Cookie Policy

As Istanbul Çağrı Enerji Sanayi ve Ticaret A.Ş. (“İstanbulGes”);

  • We use cookies to remember your preferences and personalize your website usage. This usage includes:
  1. Storing your password and keeping your website session active, eliminating the need to enter your password multiple times during each visit.
  2. Including cookies that remember and recognize you during your subsequent visits to the website.
  • We use cookies to determine how you use the website, including detecting where and from which devices you connect to the electronic commerce platforms operated by IstanbulGes, which content you view on the website, and the duration of your visit.
  • We use cookies for targeted advertising/promotion purposes, aiming to provide content and advertisements that match your interests and preferences. IstanbulGes combines the information obtained through cookies with other personal data related to you. This allows us to offer you more relevant content, personalized campaigns, and products, while ensuring that content or opportunities you have previously indicated as unwanted are not presented to you again.


The data shared by our customers who perform transactions on the website or mobile applications are processed by IstanbulGes in accordance with the consent of our customers and the provisions of the legislation. collects, processes, shares with third parties, and securely stores your browsing information within the scope of the purposes and scope defined in this Cookie Policy text, solely for the purpose of providing better service to visitors and in compliance with legal obligations. uses cookies to create a summary of your preferences by collecting information through log files, empty gif files, and/or third-party resources. It may track your browsing information and/or usage history on the website to perform essential functions for the operation of the website, analyze the website, improve its performance, enhance its functionality, provide personalized promotions, offer promotions and marketing offers, improve and/or determine your preferences regarding the content of the website or mobile application. may match and use the information collected from you on the website at different times or through different methods, such as online and offline data collection, together with information obtained from other sources, such as third parties.


The website is a site that uses cookies. A cookie is a file consisting mostly of letters and numbers that is stored on the internet browser or hard drive of the device being used, allowing the identification of the respective device. cookies store the information collected through log files, empty gif files, and/or third-party resources to create a summary related to your preferences.

We use two types of cookies on our websites: session cookies and persistent cookies. Session cookies are temporary and valid only until you close your browser. Persistent cookies remain on your hard drive until you delete them or their expiration date is reached (the duration of cookies will depend on their “lifetime”). cookies are used to remember your preferences and personalize your website/mobile application usage. This usage includes cookies that save your password and keep your website/mobile application session continuously active, eliminating the hassle of entering your password multiple times during each visit, as well as cookies that remember and recognize you during your subsequent visits to the website/mobile application. uses cookies to measure how you use the website/mobile application, including determining where you connect to the website/mobile application, which content you view on the website/mobile application, and the duration of your visit.

Furthermore, cookies may be used to activate “advertising technology” to provide you with advertisements that the website/mobile application deems relevant when you visit search engines, the website, the mobile application, and/or websites where the website/mobile application advertises. Advertising technology uses information about your previous visits to the website/mobile application and websites/mobile applications where the website/mobile application advertises in order to present personalized advertisements to you. While delivering these advertisements, a unique third-party cookie may be placed on your browser to enable the website to recognize you. IstanbulGes also uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze how users use the website, mobile application, and/or mobile site and to generate statistical information/reports. For more information about the use of Google Analytics (including opt-out options), you can visit the following address:

In the mobile application, the relevant application’s SDK (Software Development Kit) is used instead of cookies.


You can use the following methods to allow and decline cookies:

Google Chrome : You can allow or block cookies from the “Cookies” tab by clicking the “lock sign” in the address section of your browser.
Internet Explorer : You can manage cookies as “allow” or “do not allow” by clicking the security tab in the “Tools” section at the top right of your browser.
Mozilla Firefox : Click the “open menu” tab in the upper right corner of your browser. You can manage cookies by clicking on the “Options” image and using the “Privacy and Security” button.
Opera : You can manage cookies from the “Cookies” section by selecting “Advanced” in the “Preferences” section of your browser.
Safari : You can select the “safari” tab from the “Settings” section of your browser and manage all your cookies from the “Privacy and Security” section.


In order to manage cookies or SDK in mobile applications, you can follow the instructions provided in the Privacy or Settings section of your device.


The mobile application uses session cookies and persistent cookies. The session identification cookie expires when you close your browser, while the persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies and also reject both session cookies and persistent cookies by following the instructions provided in the “help” file of your internet browser or by visiting [•]. If you reject persistent cookies or session cookies, you can still continue using the website and mobile application, but you may not have access to all the functions of the website or mobile application, or your access may be limited.

For any questions or feedback regarding your personal data, you can contact us at [•] at any time.





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